Shipping Policy
At Bansidhar Mart, we want to make your shopping experience as simple and convenient as possible. Please read the following information about our shipping process before placing your order.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information when tracking is available.
Please note that orders may take additional time to process during holidays, sales, promotions, or periods of high order volume.
Shipping Times
Estimated delivery times may vary depending on your location, the product purchased, and the shipping method available.
Typical delivery times may range from 7–20 business days.
Delivery times are estimates and are not guaranteed. Delays may occur due to customs clearance, weather conditions, carrier delays, public holidays, or other circumstances outside our control.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, we may offer promotional or free-shipping options on selected products or orders.
Order Tracking
When tracking is available, tracking details will be sent to the email address provided during checkout.
Please allow some time for tracking information to become active after your order has been shipped.
Customs, Duties & Taxes
For international orders, your package may be subject to customs duties, import taxes, or other charges imposed by the destination country.
Any customs duties, taxes, or import fees that may apply are the responsibility of the customer unless otherwise stated at checkout.
Bansidhar Mart is not responsible for delays caused by customs authorities.
Incorrect or Incomplete Shipping Information
Please make sure that your shipping address and contact information are correct before completing your order.
If you provide an incorrect or incomplete address, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that the shipping information can be changed after an order has been processed.
Delayed or Lost Packages
If your order is delayed, please check the tracking information provided and contact the shipping carrier when appropriate.
If your package appears to be lost or has not arrived within a reasonable period after the estimated delivery window, please contact us so we can assist you.
Please note that delivery delays can sometimes occur because of circumstances outside our control.
Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide photographs of the damaged package and product. We will review the situation and assist you according to our return and refund policy.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team.
Bansidhar Mart
Email: [Your Customer Support Email]
We appreciate your patience and thank you for shopping with Bansidhar Mart.